What led you to me?
I have spoken with you and my horses before and really valued the sessions.
How was your call helpful?
Yes, very helpful for me to understand how my horse is feeling.
Was it what you expected?
Yes, it was excellent and very interesting. I am always surprised by my horses knowledge and understanding of life.
What were you most surprised by?
The session always throws up good surprises.
What was the most valuable aspect of your call?
To have the opportunity to really hear what my horse is saying about our understanding of each other.
Did our call save you time and/or money in identifying and remedying an issue?
Yes, and gave me other ideas to follow up on.
Has your equine or animal’s behaviour changed following the call?
Yes, we have a closer relationship.
Has your relationship changed as a result?
Yes, our relationship is growing and more trusting of each other.
What could I change or do to improve my call service?
I like very much the way you do it, so don’t change anything.
A potential client is on the fence about whether to have a call with me; what would you say to them?
Definitely a very worthwhile experience.
Sue, Highlands, Scotland, May 2024
