What led you to me?
I spent three days on a camp with my horse and I was introduced to the card deck (which I have since bought) that was produced my Rachael, and I wanted even more insight to my connection with my mare so I decided to have a call
How was your call helpful?
It laid to rest all the questions that have been going round in my head for years!
Was it what you expected?
Yes it was, and more
What was the most valuable aspect of your call?
Just putting my mind at rest, and knowing that what I’m doing for her is what she wants and that she knows I care deeply for her
Did our call save you time and/or money in identifying and remedying an issue?
Yes it did, and Rachael recommended a supplement that she has had good results from with her own horse
Has your equine or animal’s behaviour changed following the call?
It’s too soon to tell just yet as the call was yesterday!
What could I change or do to improve my call service?
Nothing
A potential client is on the fence about whether to have a call with me; what would you say to them?
Go for it! Rachael is so easy to chat to and very friendly
Accuracy of the call:
Excellent
Information clearly explained:
Excellent
Responsiveness to your questions (i.e. did I answer them to your satisfaction):
Excellent
Rate the professionalism and manner in which I carried out your call:
Excellent
Lisa, Shoreham-by-sea
