What led you to me?
My previous successful and enjoyable consultation with you.
How was your call helpful?
To be able to ask my horses about things that have concerned me and hear what they have to say.
Was it what you expected?
Oh yes and always better than expected.
What were you most surprised by?
How clear they are about what I was asking about and their understanding of everything.
What was the most valuable aspect of your call?
It gave me a clear way to move forward and confirmed my take on the concerns I have, and better appreciation of my horse.
Did our call save you time and/or money in identifying and remedying an issue?
Yes I think so
Has your relationship changed as a result?
A potential client is on the fence about whether to have a call with me; what would you say to them?
Absolutely, do it, as it is such a brilliant experience for you and your horse.
Accuracy of the call: Excellent
Information clearly explained: Excellent
Rate the professionalism and manner in which I carried out your call: Excellent