What led you to me?
I’d had a session previously and wanted a ‘catch up’
Was it what you expected?
It was and it wasn’t – so much has changed in my head since our first conversation but what I wasn’t expecting was how much had changed in Noel’s head too
What were you most surprised by?
How much Noel realises and appreciates what I do for him
What was the most valuable aspect of your call?
Confirming the change in our relationship and that he’s happy with it
Did our call save you time and/or money in identifying and remedying an issue?
The first call I had did definitely – he needed me to man up and be braver and I think I have been
Has your equine or animal’s behaviour changed following the call?
Vastly
Has your relationship changed as a result?
Yes, we’re more of a team now and have a great bond
A potential client is on the fence about whether to have a call with me; what would you say to them?
Go for it. It can be very enlightening
Accuracy of the call: Excellent
Information clearly explained: Excellent
Responsiveness to your questions (i.e. did I answer them to your satisfaction): Excellent
Rate the professionalism and manner in which I carried out your call: Excellent
