What led you to me?
My previous session was very interesting and worthwhile.
How was your call helpful?
It helped me get a better understanding of my horse.
Was it what you expected?
Yes and more so.
What were you most surprised by?
How much my horse spoke about her thoughts about me.
What was the most valuable aspect of your call?
It confirmed some of my thoughts about my horse and how I can improve things for her.
Did our call save you time and/or money in identifying and remedying an issue?
Has your relationship changed as a result?
Yes, I know over time it will have deepened our connection.
A potential client is on the fence about whether to have a call with me; what would you say to them?
Certainly you need to experience it and you will be fascinated by it all.
Accuracy of the call
Information clearly explained
Responsiveness to your questions (i.e. did I answer them to your satisfaction)
Rate the professionalism and manner in which I carried out your call